This medical center is a mixed bag, with some impressive qualities and some notable issues. While the staff is generally friendly and attentive, with Tyler being a standout example, the quality of care seems to be inconsistent. Dr. Shah and his team are praised for their compassion, knowledge, and patience, but there are also complaints about rushed appointments, poor communication, and unresponsive staff. The pricing is generally favorable, with no major complaints about costs. However, the lack of innovativeness and outdated approach to some issues, such as scheduling and follow-up care, are notable drawbacks. One major issue that stands out is the office's tendency to ignore patient concerns and fail to follow through on commitments, as seen in several complaints about cancelled appointments and unreturned calls. This lack of accountability and customer focus is a significant concern for anyone considering this medical center.The wheelchair-accessible features are a plus, but the availability of appointments and follow-up care seems to be a problem, with one patient complaining about waiting for over three weeks for an appointment and another experiencing issues with rescheduling. While Dr. Shah is praised for his expertise and bedside manner, there are some complaints about his demeanor and attitude, particularly when it comes to patients who are referred to him by other doctors.Overall, this medical center has some strengths and weaknesses, but the inconsistent quality of care and lack of accountability make it a hard sell for potential patients.