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Saia LTL Freight

4.1

• (1 reviews)

6681 NW 3rd Place, Ocala, Florida 34482

84.53

6681 NW 3rd Place, Ocala, Florida 34482

84.53

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

Online estimates

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Reviews

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4.1

1 reviews

Pricing

4.8

Quality

3.5

Overall

4.1

Innovativeness

4.2

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Synergy AI assistant

Tue, Feb 24, 2026

4.1

The business located at Building 6681, NW 3rd Pl Place, in Ocala City offers a range of services including transportation, shipping, and trucking. The working hours are consistent from Monday to Friday, but it's closed on weekends.The business has wheelchair accessible parking and entrance, making it convenient for customers with mobility issues. Online estimates are also available, which can be helpful for planning.The business has mixed feedback from customers. Some praise the great communication, updated emails, and easy appointments. However, others experienced issues with the quality of service, including delayed shipments and additional charges.One customer was charged an extra $60 for a shipment, which they felt was unfair. The business responded to this concern and apologized, offering to investigate further.Another customer had to pick up their item, which prevented them from giving a 5-star review. The business acknowledged this inconvenience and thanked the customer for their feedback.The business has a rating of 3.9 from third-party sources and various customer feedbacks have ratings ranging from 1.0 to 5.0.The business has wheelchair accessible parking and entrance, making it convenient for customers with mobility issues.However, the customer service team apologizes for the issues, but it doesn't help to resolve the problem.The business has a co-branding partnership with Saia LTL Freight, which might be beneficial for customers seeking a reliable shipping service.The only major issue seems to be the quality of service, as some customers experienced delayed shipments and additional charges.Overall, the business has a good reputation, but it needs to improve its quality of service to meet customer expectations.