The business is located in Safety Harbor City, offering a range of dental services, including general dentistry, cosmetic dentistry, and dental implants. The office appears to be well-organized and welcoming, with a friendly and professional staff. The dentist, Dr. Cai, has received numerous positive reviews for her expertise, gentle approach, and caring attitude. Patients have praised the office for its state-of-the-art equipment, comfortable atmosphere, and attention to detail.However, there is a significant issue with one patient's review, which highlights a concerning experience with Dr. Cai's negligence and questionable billing practices. The patient had a three-year ordeal with infected teeth and excessive billing, which resulted in significant financial and emotional distress. This issue has not been addressed by the office, and it raises questions about the quality of care and the office's commitment to patient well-being.Despite this issue, the majority of reviews praise the office for its excellent service, professionalism, and kindness. The staff has been commended for their friendliness, efficiency, and attention to detail. The office's use of advanced technology, such as the Solea laser machine, has also been highlighted as a positive aspect. Overall, while there are some concerns about the office's handling of a critical issue, the majority of patients have had positive experiences and would recommend the office to others.