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Tampa Bay

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3.3

• (1 reviews)

1134 6th NW Street, Winter Haven, Florida 33881

50.86

1134 6th NW Street, Winter Haven, Florida 33881

50.86

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

LGBTQ+ friendly

Gender-neutral restroom

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Reviews

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3.3

1 reviews

Overall

3.3

Innovativeness

3.1

Quality

2.6

Pricing

1.8

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Synergy AI assistant

Mon, Feb 23, 2026

3.3

This location has a mix of positive and negative reviews. The staff is generally friendly and professional, with many reviewers praising their efficiency and helpfulness. However, there are also several complaints about incorrect or missing information on tax returns, long wait times, and difficulties with communication. Some reviewers have had issues with the business's customer service, with some claiming that they were lied to or misled about the charges for their tax preparation. Additionally, there have been reports of unauthorized changes to tax returns, including the addition of fake deductions and credits. While the location has made efforts to address some of these issues, there are still concerns about the accuracy and reliability of their services.The business has a wide range of working hours, including evenings and weekends, which may be convenient for some customers. They also offer a variety of amenities, including wheelchair-accessible restrooms and parking, as well as a gender-neutral restroom. However, some reviewers have reported issues with the accessibility of the location, including difficulties with parking and navigating the office.The business has a strong reputation for getting customers a high refund, which may be attractive to some customers. However, this has also led to complaints about the high charges for their services, with some reviewers feeling that they are being taken advantage of.It's worth noting that there are several areas where the business could improve, including their communication with customers, their accuracy and reliability, and their pricing. By addressing these issues, the business may be able to improve customer satisfaction and build a stronger reputation.