This auto repair shop has earned a high reputation among customers for its excellent services. The staff is known for their honesty and professionalism, and they provide high-quality work on Mercedes-Benz vehicles. One of the main reasons customers praise this shop is its competitive pricing, which is often lower than what the dealership charges. The shop's innovative approach to repairing and maintaining vehicles has also been praised by many. The owners, Rob and Sal, are highly experienced and take the time to explain everything to their customers, making them feel comfortable and confident in the work being done.However, one customer had a negative experience, where the staff made some errors and did not communicate properly, which resulted in some unexpected and costly repairs. This customer was left feeling frustrated and disappointed.Despite this negative review, the majority of customers have had positive experiences at this shop, and many have recommended it to friends and family. The shop's commitment to providing excellent service and its competitive pricing have made it a go-to destination for Mercedes-Benz owners in the area. The only issue that seems to arise is when customers are not clearly informed about the work being done, leading to misunderstandings and frustration.