This location seems to be a well-established business with a good reputation among some customers. The overall score of 3.4 suggests that the business is decent but has some areas for improvement. The quality of service seems to be a strong point, with many customers praising the technicians' expertise and promptness.However, the pricing seems to be a major concern for some customers. There have been reports of high costs, including a $250 charge just for an estimate, and additional costs for rework due to faulty initial work. This may be a red flag for potential customers who are on a tight budget.It's also worth noting that the business has had some issues with communication, including failed appointments and unreturned phone calls. This lack of attention to customer service can be frustrating and may lead to a loss of trust in the business.Overall, this location seems to have some good qualities, but it's essential to be cautious and do thorough research before using their services. It's also crucial to carefully review the estimates and contracts before agreeing to any work, and to ask questions if there are any concerns.One significant issue that stands out is the problem with high costs and poor value for money. Several customers have reported having to pay extra for rework due to initial mistakes, and one customer was even charged $250 just for an estimate. This suggests that the business may be prioritizing profits over customer satisfaction, which can be a significant turn-off for potential customers.