The business is located in a housing development, which suggests that the main focus is on building and selling homes. The working hours are reasonable, with the office being open 6 days a week, from 10 am to 6 pm. However, it's worth noting that the office is closed from 12 pm to 1 pm on Wednesdays, which might be inconvenient for some customers.
The overall rating of 4.2 suggests that the business has some strengths and weaknesses. The pricing is consistently praised, with a score of 5.0, indicating that customers feel that the homes are reasonably priced. The innovativeness of the business is also a strong point, with a score of 4.5, suggesting that the company is always looking for new and better ways to build and sell homes.
However, the quality of the homes is an area of concern, with a score of 3.5. This suggests that some customers have had issues with the quality of their homes, which could be a major problem for a business that relies on customer satisfaction.
Overall, the business seems to have some strengths, particularly in terms of pricing and innovativeness, but also some weaknesses, particularly in terms of quality. To improve, the company might focus on ensuring that all homes meet a high standard of quality, which could help to increase customer satisfaction and improve the overall rating.
The positive reviews suggest that the sales team is very helpful and knowledgeable, with customers praising their patience and willingness to answer questions. The community is also very welcoming, with neighbors often stopping to chat and offer advice. However, some customers have reported issues with the construction process, including problems with plumbing, electrical systems, and other defects.