Tampa Bay
Ruth D. Henson, MD
6.47
6.47
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
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NFC mobile payments
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
On-site parking
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The location is BayCare Behavioral Health – Brooksville, a medical service center that provides recovery services for adults and children. The center is located at Building 12780, Race Track Rd Road, Suite 400, Tampa City. The medical staff at this center includes Dr. Ruth Henson, an internist who specializes in primary care.
The majority of the feedback from patients is extremely positive, with many praising Dr. Henson's professionalism, kindness, and thoroughness in explaining their conditions and treatments. Many patients appreciate the fact that Dr. Henson takes the time to listen to their concerns and addresses their questions. The office staff, including the medical assistant and front desk staff, are also praised for their friendliness and helpfulness.
However, there is one negative review that stands out. A patient complained about Dr. Henson's lack of care and professionalism, stating that she was dismissive and unresponsive to their concerns. The patient also mentioned that Dr. Henson was unwilling to prescribe medication to help with their cough and instead sent a prescription for an over-the-counter medication that was not effective.
Overall, the location has a strong reputation for providing high-quality medical care, and Dr. Henson is widely praised by her patients for her professionalism and kindness. However, the negative review does highlight the importance of addressing patient concerns and providing adequate care.
Some common strengths mentioned by patients include:
* Dr. Henson's professionalism and kindness
* The office staff's friendliness and helpfulness
* The thoroughness of Dr. Henson's explanations and treatments
* The availability of telemedicine appointments
* The cleanliness and organization of the office
Some common weaknesses mentioned by patients include:
* Dr. Henson's occasional lack of attention to patient concerns
* The office's occasional slow response to phone calls and messages
* The cost of some medical services and treatments
To improve the patient experience, the location could consider:
* Providing additional training to staff on responding to patient concerns and addressing medical issues in a timely manner
* Implementing more efficient systems for responding to phone calls and messages
* Providing more information to patients about the cost of medical services and treatments
* Continuing to improve the quality of care provided by Dr. Henson and other medical staff.
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