Tampa Bay
Ruff & Fluff
49.27
49.27
Overview
Premium dog daycare services offering a safe and loving environment for your pets, including grooming and boarding.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business location, Ruff and Fluff, is a pet grooming and boarding facility that offers a range of services, including dog day care, boarding, and grooming. The facility has received overwhelmingly positive reviews from clients, with many praising the staff's kindness, professionalism, and attention to detail.The facility's hours of operation are Monday through Friday from 7:30 am to 6:00 pm, and Saturday and Sunday from 7:30 am to 8:00 pm. The facility is wheelchair accessible and has a wheelchair-accessible entrance.One of the standout features of Ruff and Fluff is its friendly and professional staff. Many clients have praised the staff's ability to care for their pets, from nail trims to baths and grooming. The facility also offers a range of services, including dog day care, boarding, and nail trims.However, there have been some negative reviews, including a complaint about the facility's phone communication and a claim that the staff did not handle a dog's nail trim properly. Additionally, there have been some complaints about the facility's cleanliness and the smell of urine.Overall, Ruff and Fluff appears to be a well-run facility that prioritizes the care and well-being of its clients' pets. While there have been some negative reviews, the majority of clients have praised the facility's staff and services. With its competitive pricing and convenient hours of operation, Ruff and Fluff is a great option for pet owners in the area.One issue that needs to be addressed is the facility's communication with clients. While the staff is friendly and professional, there have been some complaints about the facility's phone communication, including not answering calls and not returning messages. This can be a major issue for clients who are trying to schedule appointments or contact the facility about their pets.It's worth noting that the facility has responded to some of the negative reviews, including offering to refund half of the boarding cost and pay half of the vet bill. However, some clients have still expressed dissatisfaction with the facility's handling of their pets.
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