This business has its strengths and weaknesses. It offers a convenient location, as it is open on most days of the week. The staff is bilingual, which can be a significant advantage for customers who do not speak the dominant language. They are known for providing quick service, with some customers receiving help within 10 minutes. Some customers have appreciated the affordable prices, with one customer mentioning that they charge $50 for a used tire for a small car. They have also had positive experiences with the staff's friendly service and the fact that they offer fair prices. However, there are several negative aspects. Some customers have experienced difficulties communicating with the staff due to language barriers, which has led to misunderstandings and miscommunication. Some customers have also reported being overcharged for services, with one customer mentioning that they were charged $50 for a simple tire patch that should have cost $25. There have been complaints about the staff's behavior, with one customer describing the service as "unprofessional." One customer had a particularly bad experience, with the staff arguing with them over a tow truck driver who was attempting to help the customer. Another customer reported that the shop's manager and her son arrived late, with the manager saying that they don't open until 8:30 am, despite the shop's online listing stating that they open at 8 am. There have been reports of the staff being dismissive and unhelpful, with one customer feeling that they were being taken advantage of. One customer reported having a tire blow out on the highway after purchasing one from this shop, and another customer had to have a tire replaced after it developed an air leak within a week of purchase. Overall, while this business has its strengths, it has a significant number of negative reviews that highlight concerns with communication, pricing, and customer service.