This location has a diverse range of customer reviews, with some exceptional experiences and some not-so-good ones. The overall rating is decent, but not outstanding. Some customers rave about the quality of service, particularly with nail technicians like Bebe, who are highly skilled and attentive. Others praise the affordable prices and wide range of services offered.However, there are also some red flags. A few customers reported subpar work, including nail polish being applied incorrectly and nails not being shaped as requested. Some customers also mentioned issues with cleanliness and professionalism, such as nail technicians not wearing masks or not using sanitized tools.Despite these issues, many customers seem to love this location, and some even mention that it's their go-to spot for nail care. The innovative and friendly staff, led by the owner Ruby, make an effort to provide a welcoming and relaxing atmosphere.One major issue that stands out is the inconsistency in service quality. Some customers had amazing experiences, while others were disappointed with the work done on their nails. This suggests that the location may need to work on standardizing its service quality to ensure that every customer leaves happy.Some customers also reported issues with scheduling and appointment management, which can be frustrating for those who need to plan their appointments in advance.Overall, this location has a lot of potential, but it needs to address the inconsistencies in service quality and work on improving its professionalism and cleanliness to meet the high expectations of its customers.