This auto repair shop, Ace Automotive, has received a generally positive response from its customers. The overall rating of 4.4 suggests that the shop has done a good job in meeting the needs of its customers. The quality rating of 4.3 is slightly lower, indicating that some customers have had issues with the work done. However, the pricing rating of 4.8 is very high, suggesting that the shop is competitive in its pricing. The innovativeness rating of 4.6 is also good, indicating that the shop has been able to adapt to new technologies and techniques.One major issue that has been highlighted by some customers is the communication and follow-up after repairs. Some customers have reported feeling like they were not kept informed about the status of their repairs, or that they were not adequately communicated with about the work that needed to be done. This has led to some customers feeling frustrated and disappointed with their experience.On the other hand, many customers have praised the shop's friendly and knowledgeable staff, as well as its fair and transparent pricing. Some customers have also reported that the shop has been able to fix complex problems with their vehicles, and that the work has been done in a timely and efficient manner.It's worth noting that the shop has had some issues with customer service, particularly with regards to communication and follow-up. However, overall, the shop seems to be doing a good job in meeting the needs of its customers and providing good value for the price.The shop has a wide range of services, including oil changes, brake repairs, and transmission work. It also has a good reputation for being able to fix complex problems with vehicles. The shop's staff are knowledgeable and friendly, and the shop has a good reputation for being fair and transparent in its pricing.The shop's location is convenient, with on-site parking and free parking lot. The shop is also wheelchair accessible, with a wheelchair-accessible restroom and entrance. The shop has a good reputation for being able to accommodate customers with special needs.Overall, Ace Automotive seems to be a good choice for customers who are looking for a reliable and trustworthy auto repair shop. However, customers should be aware of the potential issues with communication and follow-up, and should be prepared to advocate for themselves if they have any concerns.