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Royal Oriental Rugs
5.83
5.83
Overview
Restore your rugs with Royal Oriental Rug’s expert care. Cleaning, repair, and restoration done with precision. Book your service today!
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business is located at Building 4227, Henderson Blvd Boulevard, Tampa City, and is known for its expertise in cleaning, repairing, and restoring oriental rugs. With a 4.8 rating from third-party reviews, it's clear that customers are highly satisfied with their experience. Rug owners have praised the business for its exceptional service, including Matt, the owner, who is knowledgeable, passionate, and dedicated to his work. Many customers have reported excellent communication throughout the process, with regular updates and even videos of the cleaning and repair process. Prices are considered reasonable, with some customers noting that the cost was worth it for the quality of work and expertise provided. However, some reviewers have mentioned that the business can be a bit pricey, especially for extensive repairs.One of the standout features of Royal Oriental Rugs is its commitment to innovation and customer satisfaction. The business has a passion for preserving the history and cultural significance of oriental rugs, and it shows in the care and attention to detail that goes into each repair and restoration.While there have been some issues with communication and delays in the past, the business has taken steps to address these concerns and improve its services. With a 4.5 overall rating, it's clear that Royal Oriental Rugs is a top choice for rug owners in the area.The one issue that stands out is the lack of transparency and clear communication in some cases, which has led to misunderstandings and frustration for some customers. However, this is an area where the business can improve, and it's clear that they are committed to learning from their mistakes and providing a better experience for their customers.Overall, Royal Oriental Rugs is a reputable business that offers exceptional service, quality, and value for rug owners in Tampa City. While there are some areas for improvement, the business has a clear passion for its work and a commitment to customer satisfaction.
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