Tampa Bay
Royal Oak Nursing Center
32.92
32.92
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Free parking lot
On-site parking
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Innovativeness
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The review of Royal Oak Nursing Center provides a mixed assessment of the facility. While it has a 4.2 overall score, indicating a generally positive experience, the quality of care has been inconsistent, with a score of 3.1. On the other hand, the pricing is highly rated, with a score of 5.0, suggesting that the cost of care is reasonable. The innovativeness of the facility is also noteworthy, with a score of 4.5, indicating a willingness to try new approaches to care. However, there are some concerns raised in the reviews, including issues with staff behavior, neglect of residents, and unclean conditions. One reviewer even stated that the facility is "not a pleasant environment for the residents or the workers." Overall, while Royal Oak Nursing Center has its strengths, it also has some significant weaknesses that need to be addressed.
The review highlights several areas of concern, including:
* Staff behavior: Several reviewers mentioned that staff members were rude, unhelpful, or uncaring. One reviewer stated that a nurse rolled her eyes and was dismissive of their concerns.
* Neglect of residents: Some reviewers mentioned that residents were left unattended, unresponsive, or in a state of neglect. One reviewer stated that their father was left naked in his bed, partially hanging off, with a gown draped over him and no blankets.
* Unclean conditions: Some reviewers mentioned that the facility was dirty, with bugs and unclean food. One reviewer stated that the food was "canned" and "terrible," with "very very little fresh food."
However, there are also many positive comments about the facility, including:
* Quality of care: Several reviewers mentioned that the therapists and therapy teams were "wonderful" and provided excellent care. One reviewer stated that their mother was "in the next best place" and was receiving "the best care."
* Staff: Some reviewers mentioned that the staff was caring, attentive, and helpful. One reviewer stated that the CNA concierge, Cecilia, was "absolutely amazing" and took the time to explain the admission process.
* Innovativeness: The facility has implemented various programs and initiatives to improve the quality of care and the overall experience for residents and families. One reviewer mentioned that the facility had musicians come in to play during meals and other events to help residents enjoy their stay.
Overall, while Royal Oak Nursing Center has its strengths and weaknesses, it is clear that the facility needs to address some significant concerns in order to provide the highest quality care to its residents.
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