The business offers high-quality medical services, but some clients have had negative experiences with certain doctors. The office seems to have a good understanding of the importance of appointments and has a well-organized system for patient care. However, the office has struggled with staff behavior and respect for patients' time. One client was made to wait for an hour past their appointment time, while others had to deal with unfriendly staff. Despite this, the business is generally well-organized and has a good system in place for patient care. The office is clean, and the staff is polite and helpful. However, some clients have expressed frustration with the billing process and have had issues with overcharges.