Tampa
ROTECH
Overview
Rotech is a national provider of ventilators, home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, wound care supplies, and home medical equipment.
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This medical service business, located at Building 3640, W Cypress St Street in Tampa City, has received mixed reviews from customers. The quality of service is a major concern, with several customers expressing frustration with the lack of organization, poor communication, and unhelpful staff. One customer reported having to wait two weeks for a nebulizer pan, while another experienced a wheelchair delivery issue with a strong smell of urine.However, there are a few positive reviews as well. One customer praised the friendly and knowledgeable tech, Mike, who took care of business efficiently. Another customer appreciated the helpful and caring service they received from the staff.Unfortunately, the business seems to be forgettable to some customers, as one reviewer mentioned that after the initial visit, they were forgotten about. Additionally, several customers have reported difficulties with billing and payments, with some receiving multiple charges at once.The business has a rating of 2.5 from third-party sources, which is consistent with the overall sentiment of the reviews. While there are some redeeming qualities, the quality of service and customer care appear to be major areas of concern.The pricing of the services seems to be reasonable, with one reviewer commenting on the competitive pricing. However, this does not necessarily translate to good quality or reliable service.Overall, this business seems to have its strengths and weaknesses, but the quality of service and customer care are major areas of concern that need to be addressed.
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