Tampa Bay
Rossi's Body Shop & Detailing
Auto Body Shop
56.68
56.68
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
Mechanic
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Quality
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Rossi's Body Shop & Detailing is a well-established business with a reputation for providing good service and quality work. The location is easily accessible, with a wheelchair-accessible parking lot and entrance. The shop is open from Monday to Friday, 8am to 5pm, making it convenient for customers to drop off their vehicles.The staff, led by owner Nestor Rossi, are professional and seem to take pride in their work. Many customers have reported positive experiences, praising the shop's good customer service, quality work, and fair prices.However, there have been some issues with the quality of work in the past. A few customers have reported receiving subpar paint jobs, with noticeable runs and orange peel. This is a concern, as it can be frustrating for customers to receive work that doesn't meet their expectations.One customer had a particularly negative experience, reporting that the owner's demeanor changed after a second chance was given, and the work was not completed to a professional standard. Another customer reported that the shop used used parts instead of new ones, and that the bumper fell off the car shortly after being repaired.Despite these issues, Rossi's Body Shop & Detailing has a 4.1-star rating overall, indicating that the majority of customers have been satisfied with their experience. However, it's essential to note that the shop's quality control and attention to detail may vary, and customers should be cautious when entrusting their vehicles to the shop.To address the concerns, the shop could improve its quality control processes, ensure that all work is completed to a high standard, and communicate effectively with customers throughout the repair process. By doing so, Rossi's Body Shop & Detailing can maintain its reputation as a reliable and trustworthy business.
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Categories
Auto Body Shops
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