Tampa Bay
Ross & Wendt Periodontics and Dental Implants/ Now: Brandon Lakes Periodontics & Dental Implants)
15.65
15.65
Overview
Douglas C. Wendt, Jr., DDS is a periodontist in Brandon FL.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Pricing
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Ross & Wendt Periodontics and Dental Implants is a dental clinic located in Brandon, Florida. The staff is generally friendly and welcoming, with many patients mentioning being put at ease by the office's calm and professional atmosphere. Dr. Wendt and his team are highly skilled in their field, with many patients praising their expertise and attention to detail. The clinic offers a range of services, including dental implants, periodontal therapy, and oral surgery. However, some patients have experienced long wait times, and there have been issues with billing and insurance claims.Some patients have reported feeling rushed or not being taken seriously, and a few have had negative interactions with the front office staff. One patient mentioned being told that Dr. Wendt was no longer seeing new patients, only to be seen by another doctor, which caused confusion and frustration. Another patient reported being incorrectly billed for services that were not performed. The clinic's customer service has been criticized for being unfriendly and unhelpful in addressing patient concerns.Despite these issues, many patients have had positive experiences at Ross & Wendt Periodontics and Dental Implants. They praise the clinic's state-of-the-art facilities, the expertise of Dr. Wendt and his team, and the friendly and welcoming atmosphere of the office. Overall, the clinic's quality and innovativeness are high, but the pricing and customer service have been inconsistent.One notable issue that has been raised by several patients is the clinic's billing and insurance practices. Some patients have reported being overcharged or incorrectly billed for services, and a few have had difficulties getting their insurance claims processed. The clinic's customer service has been criticized for being unfriendly and unhelpful in addressing these issues. This has led to a perception that the clinic is more concerned with making a profit than with providing excellent care to its patients.
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