This medical service location has received a mediocre overall rating, with a score of 2.5 out of 5. The quality of care has been a major concern for some patients, with a score of 2.4 out of 5. This suggests that while some patients have had positive experiences with the doctors and staff, others have encountered issues with communication, empathy, and care.There have been several instances of patients feeling rushed, unheard, or dismissed by staff members, which is a concerning trend. Additionally, some patients have reported feeling pressured into taking certain treatments or medications without being fully informed about the risks and benefits.Despite these issues, some patients have had positive experiences with the doctors, particularly Dr. Rosen, who has been described as kind, caring, and knowledgeable. However, the inconsistent quality of care and communication issues suggest that there may be underlying problems within the practice that need to be addressed.One major issue that stands out is the handling of medical emergencies, such as the incident where a patient was stuck by a used needle and left to handle the situation on their own. This lack of urgency and attention to safety protocols is unacceptable and raises serious concerns about the practice's commitment to patient care.Regarding pricing, there is no score available, but it's worth noting that some patients have reported being charged for unnecessary procedures or being given incorrect information about their insurance coverage.In terms of innovativeness, there is no score available. However, it's worth noting that the practice has implemented some modern features, such as NFC mobile payments and an in-office lab, which suggests a willingness to adopt new technologies and streamline processes.Overall, this medical service location has a long way to go in terms of improving its quality of care, communication, and patient safety. While some patients have had positive experiences, the negative reviews and concerns suggest that the practice needs to make significant changes to regain trust and confidence.