The Roseli Homem - KELLER WILLIAMS ON THE WATER SARASOTA is a real estate agency that stands out for its excellent customer service. The team is professional, courteous, and goes above and beyond to ensure client satisfaction. They are knowledgeable about the local market and are able to find the perfect property for their clients. The agency is very responsive and always available to answer questions and provide updates throughout the process. Roseli Homem, the lead agent, is particularly notable for her exceptional communication skills, market insight, and dedication to her clients. Clients praise her for being patient, attentive, and responsive to their needs.The agency has a strong online presence, with a user-friendly website and excellent reviews on various platforms. The working hours are convenient, with the agency open seven days a week from 8 am to 5 pm. The physical location is wheelchair accessible, making it easy for everyone to visit. Overall, Roseli Homem - KELLER WILLIAMS ON THE WATER SARASOTA is a top-notch real estate agency that delivers excellent results and provides a seamless experience for its clients.However, some clients have reported that they were dealing with a difficult buyer, and the agency handled the situation professionally and promptly. It's worth noting that the agency has a strong reputation for handling challenging situations and ensuring a smooth transaction process.