Tampa Bay
Rosario's Body Shop
Auto Body Shop
7.83
7.83
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This business has been around for a long time, with a few different categories under its belt, including automotive and boat services, car parts, and an auto body shop. However, it seems that over the years, the business has shifted its focus more towards towing and storage, rather than body work. This change is evident in the latest reviews, where several customers have mentioned that they were disappointed to find out that the business no longer offers body shop services. The business is well-established, with a long list of reviews from over the years. While some customers have had positive experiences, others have had issues with the business's towing policies and customer service. One reviewer even mentioned being yelled at and threatened by the owner, which is concerning. Despite these issues, the business seems to have made an effort to improve its customer service, with several reviewers praising the staff, particularly Brenda and Mr. Rooster, for being friendly and helpful. However, the business's reputation has taken a hit due to some of the negative reviews, particularly those related to its towing policies. One of the main issues that customers have mentioned is that the business will tow vehicles to its lot and then charge high storage fees, even if the owner is not present to claim the vehicle. This has led to several customers feeling taken advantage of and frustrated with the business. Another issue that has been mentioned is the business's policy of not accepting insurance claims, which can make it difficult for customers to get their vehicles repaired or released. Despite these issues, the business still has a loyal customer base, with several reviewers praising its friendly staff and efficient services. However, it's clear that the business needs to work on improving its customer service and transparency in its policies to regain the trust of its customers.
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