This location is a reliable choice for those seeking urological care. Dr. Root and his team take the time to listen to patients and provide thorough explanations of treatment options. They prioritize patient comfort and are proactive in addressing their needs.However, there have been instances where patients experienced difficulties in getting follow-up appointments or receiving timely updates on test results. Despite this, the majority of reviews praise the quality of care provided by Dr. Root and his team.One reviewer expressed frustration with the lack of communication regarding a scheduled biopsy, which highlights the need for improvement in this area.The office staff is described as effective and helpful, with one reviewer noting that they are proactive in addressing patient concerns. The office amenities, including wheelchair accessibility and clean facilities, contribute to a positive experience.A single negative review mentioned difficulties in reaching the office by phone, which is an isolated incident. Overall, this location is a good option for those seeking urological care, but may benefit from improved communication and follow-up procedures.