This location is a well-organized place, which offers an excellent selection of services and facilities for animal care. The wheelchair-accessible parking lot and entrance ensure that everyone can access the premises easily. It's great to know that they have a co-brand with Room For One More Pet Rescue, indicating that they are involved in the local community.The staff is friendly, as shown by the clients' positive feedback, such as the person who was helped by a kind staff member during their visit. However, some clients have reported issues with accessibility, which may be due to the location being rarely staffed.It's worth noting that the screening application process is thorough, which shows that they care about the welfare of the animals. However, not all clients have been satisfied with this process, which may be due to the fact that they are very selective about the homes they place the animals in, only adopting to homeowners.The lack of transparency and communication has been an issue for some clients, with some having trouble getting a call back or someone answering the phone. This has led to some clients feeling frustrated and unsure if this is actually an animal adoption agency.The positive feedback about the adoptable animals being healthy and happy, and the staff being dedicated to their work, shows that there are people who have had a great experience here. However, the negative feedback about the communication and accessibility issues should not be ignored.It's also worth mentioning that the location has been accused of not answering calls, not having available rooms for adoptable animals, and not being transparent about their services. This has led some clients to question the legitimacy of the agency.Overall, this location has both positive and negative aspects, and it seems that communication and accessibility are key areas for improvement.