Tampa Bay
Roofing Solutions of Tampa
17.01
17.01
Overview
Roofing Contractor for Hillsborough, Polk, Pasco, and Pinellas County Florida homes & businesses Florida. Specializing in roof repair, re-roof, and roof cleaning.
Features
Wheelchair accessible parking lot
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Overall
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This business location is a roofing contractor that offers a range of services, including roof repair, re-roofing, and roof cleaning. They have a physical address in Seffner City and a phone number for customers to contact them. Their website is available for customers to view and learn more about their services.The business is wheelchair accessible, which is a plus for customers who may have mobility issues. They also have a 10-year warranty for all new installations, which is a testament to their confidence in their work.However, the business has received some negative reviews from customers who have had issues with the quality of work, responsiveness, and professionalism. Some customers have reported finding nails in their yards after a job was completed, which is a major safety concern. Additionally, one customer reported having a rude experience with the owner, Paul, who hung up on them after a disagreement.On the positive side, many customers have praised the business for their high-quality work, professionalism, and good communication. One customer reported that Paul was very responsive and addressed all their questions up front, while another customer praised the business for their excellent customer service and reasonable prices.Overall, this business seems to have a mixed reputation, with some customers having positive experiences and others having negative ones. While they have their strengths, they also have some areas for improvement.One issue that stands out is the lack of follow-up service from the business. Several customers have reported having to call multiple times to get a response, and some have even reported not hearing back at all. This can be frustrating for customers who are trying to get help with an issue they are experiencing with their roof.To improve their reputation, this business could focus on providing better customer service and follow-up after a job is completed. This could include sending out surveys to customers to ensure they are satisfied with their work, or having a dedicated customer service team to handle any issues that arise. By doing so, they can build trust with their customers and improve their overall reputation.
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