Roof Nation is a relatively average roofing contractor with some impressive qualities, but also some notable issues. They have a strong reputation for professionalism, with many customers praising their prompt and courteous service. However, there have been some complaints about responsiveness and punctuality, with some customers reporting difficulty in getting in touch with the owners, Scott and Michelle. It seems that their communication and customer service skills need improvement. Roof Nation's quality of work is a mixed bag, with some customers raving about the quality of their installations and repairs, while others have reported issues with leaking roofs and poor workmanship. It's clear that they have some skilled workers, but there may be inconsistencies in their quality control processes.Their pricing seems to be competitive, with some customers reporting fair prices for their services. However, there have been some complaints about value, with some customers feeling that they overpaid for their work.It's worth noting that Roof Nation has a strong presence in Pasco, Hillsborough, Pinellas, and Manatee County, with a wide range of services, including storm damage restoration, flat roofing, tile roofing, shingle roofing, and metal roofing.One major issue that stands out is the lack of accountability and responsiveness from the owners, Scott and Michelle, to customer complaints and concerns. This has led to a significant number of negative reviews and complaints about their professionalism and customer service. Addressing this issue would be a major step in improving Roof Nation's overall reputation and customer satisfaction.