This medical service location appears to be a well-oiled machine, with a strong team led by Dr. Rodger Rothenberger. The staff is friendly, caring, and responsive, making patients feel valued and respected. Dr. Rothenberger takes the time to explain medical conditions and answer questions, earning the trust of his patients. The office has a warm and welcoming atmosphere, with amenities like a restroom and wheelchair-accessible features.However, there seems to be a disconnect when it comes to respecting patients' choices regarding specialists. One patient felt forced to use a specialist recommended by the office, which led to a negative experience. This issue could be improved by prioritizing patient autonomy and respecting their decisions about their care.The office has a wide range of features, including credit card and debit card payments, appointment scheduling, and wheelchair-accessible parking. While some patients have reported negative experiences with nurse practitioners, others have praised the kindness and attentiveness of the staff. Overall, this location seems to be committed to providing high-quality care, but could improve by being more flexible and accommodating to patients' needs.