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Roberts of Ocala Funerals & Cremations
85.44
85.44
Overview
Roberts of Ocala Funerals and Cremations - Ocala, FL
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Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
Burial service
Cremation service
Onsite chapel
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This funeral home is a well-established and reputable provider of funeral services in Ocala, FL. The overall experience is generally positive, with a high rating of 4.8 out of 5 stars. The quality of service is consistently good, with many reviewers praising the compassionate and professional staff, particularly Allen Storms, Heather Vandegejuchte, Marie Gaddy-Robinson, and Gretchen Brown. The pricing is also considered reasonable and transparent, with many reviewers appreciating the clear explanations of costs and services offered. However, there is some room for improvement in terms of innovativeness, with a few reviewers suggesting that the funeral home could do more to modernize its services and offerings.The funeral home's facilities are described as clean, comfortable, and well-maintained, with a beautiful chapel and reception area. The staff is said to be caring, compassionate, and understanding, taking the time to listen to and address the needs and concerns of grieving families. Many reviewers have praised the funeral home's ability to accommodate unique requests and needs, such as handling out-of-state funeral arrangements and providing specialized services like green burials.Some reviewers have noted that the funeral home could do more to provide clear and concise information about its services and pricing, particularly for those who are not familiar with the funeral industry. A few reviewers have also mentioned that the funeral home could improve its communication and follow-up with families, particularly after the funeral service.Overall, Roberts of Ocala Funerals and Cremations is a reputable and well-respected funeral home that provides high-quality services and support to grieving families. While there may be some areas for improvement, the funeral home's commitment to compassion, professionalism, and customer service is evident throughout the reviews.
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