Overall, I would highly recommend Roberts Insurance Group for your insurance needs. The team is professional, knowledgeable, and responsive, making the insurance process smooth and effortless. Many clients have praised the agents, particularly Carina, Tara, and Brent, for their excellent service, expertise, and communication.The company offers a wide range of insurance services, including home insurance, auto insurance, commercial insurance, and more. They work with various insurance providers to find the best rates and coverage for their clients. The team is committed to providing personalized attention, ensuring that clients' needs are met and exceeded.Some clients have mentioned that the company's customer service is top-notch, with quick response times and thorough explanations of policies and options. They appreciate the agents' willingness to go above and beyond to find the best insurance solutions.However, one issue that has been mentioned by a few clients is the company's lack of proactive communication, particularly during the claims process. One client felt that the agent didn't provide enough guidance and advice, and another client experienced technical issues with their policy.