Tampa Bay
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Robert Chuong MD DMD
15.32
15.32
Overview
Meet Dr. Robert J. Yu | Robert J. Yu, Dental Implant Specialist and Periodontist in St Petersburg Florida
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Pricing
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The business has a 3.5 out of 5-star overall rating. The quality of care provided is good, with an average rating of 3.8 out of 5 stars. The pricing is also decent, with an average rating of 4.0 out of 5 stars. However, the innovativeness of the business is not well-represented in the provided data, as there is no rating available.Upon reviewing the client feedbacks, it is clear that the business has a few major issues that need to be addressed. The staff's professionalism, particularly the receptionists, seems to be a concern for many clients. Several clients have reported being treated rudely or dismissively by the staff, which is unacceptable for a medical business. Additionally, there are some concerns about the doctor's bedside manner and communication style. Some clients have reported feeling uncomfortable or disrespected during their visits, which is not what patients expect from a medical professional.However, it's also worth noting that many clients have had positive experiences with the business, praising the doctor's skills and the staff's helpfulness. The business also seems to have a good system in place for communicating with clients and following up on their care.One major issue that stands out is the business's handling of insurance claims and billing. Several clients have reported being incorrectly billed or having issues with their insurance coverage, which is a significant concern for any medical business.Overall, while the business has some strengths, it also has some major weaknesses that need to be addressed in order to provide the best possible care for its clients.
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