Tampa Bay
Robbins Property Associates
Apartment Rental Agency
4.47
4.47
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Pricing
Overall
Quality
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This business location, Robbins Property Associates, is a reputable real estate agency with a wheelchair-accessible entrance and parking lot. They have onsite services available, making it convenient for clients to access their properties. The agency has a straightforward working schedule, with fixed hours from Monday to Friday, which helps plan visits and appointments.However, there have been some concerns raised by clients regarding the agency's responsiveness and accountability. One client reported issues with faulty air conditioning equipment in their unit, which led to a massive fire hazard and a substantial electric bill. Despite the client's efforts to report the issue and seek compensation, the agency's response was deemed inadequate, leading to a dispute.Another client expressed frustration with the agency's handling of disability rights under the Fair Housing Act. The client reported that the agency was violating these rights by opening and inspecting mail and packages intended for a disabled person, which is a federal crime.While the agency's website and online presence appear to be well-maintained, these incidents highlight a need for improvement in their customer service and accountability. It is essential for the agency to prioritize the needs of their clients, particularly those with disabilities, and take steps to address and resolve issues in a timely and satisfactory manner.The pricing of the agency's services seems to be competitive, with a good balance between the costs and the quality of services provided. However, the lack of innovativeness and willingness to adapt to changing circumstances is a concern, as seen in the responses to the clients' complaints.Overall, while Robbins Property Associates has some positive aspects, there is room for improvement in their customer service, accountability, and innovativeness. Clients should be aware of these potential issues and take them into consideration when deciding whether to work with the agency.
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Apartment Rental Agencies
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