The business has a high overall score, suggesting a positive experience for most customers. The quality of work is consistently praised, with many customers noting that the team is professional, attentive to detail, and committed to delivering high-quality results. The pricing is also considered fair, with customers appreciating the value they receive for their money. The business has demonstrated innovativeness in their approach to landscaping and lawn care, with customers praising their creativity and willingness to think outside the box to meet their needs. One notable issue is the lack of consistency in the length of time it takes for the team to respond to customer inquiries, with some customers reporting that it can take a few days to hear back from Ryan. However, this does not seem to have a significant impact on the overall experience. The team's ability to work with customers to understand their needs and provide personalized solutions is a major strength, and many customers appreciate the sense of community that comes with working with a local business. Overall, RLC Lawn & Landscape is a well-established and reputable business that consistently delivers high-quality results and excellent customer service.