This business location has a 4.2-star rating based on customer feedback, indicating a generally positive experience.> Quality: 4.1====================The quality of services and facilities provided by this business is satisfactory, with customers praising the cleanliness and maintenance of the clubhouse and pool areas.> Pricing: 5.0====================Customers are generally pleased with the pricing of services and amenities offered by this business, considering it to be fair and reasonable.> Innovativeness: 4.5====================This business location demonstrates a moderate level of innovativeness in its approach to community management and services, with customers appreciating the variety of events and activities offered.====================The business location has a well-maintained physical appearance, with a wheelchair-accessible parking lot and entrance. Customers have praised the friendly and welcoming staff, particularly Irene Mockabee, who has been described as exceptional and dedicated to her role.Some customers have reported issues with communication and responsiveness from the HOA management team, which can be frustrating for those seeking assistance. However, overall, the business has received positive feedback for its services and amenities.The company has a strong online presence, with a website and social media accounts that provide information on services and events. Customers have praised the helpfulness and professionalism of staff members, including Susan Kuchler and Lori Stanger.One customer reported a concerning issue with a CAM sharing information about a neighbor's violation with another homeowner, which was seen as a violation of their privacy. This incident highlights the importance of clear communication and respect for homeowners' boundaries.Overall, this business location has a reputation for providing satisfactory services and amenities, with some areas for improvement in communication and customer service.