This business has a good reputation among its customers, with a high overall rating. The location is well-maintained, with a wheelchair-accessible parking lot and entrance, making it easy for people with disabilities to visit. The staff is friendly and helpful, as described in the feedback. The business offers a wide range of services, including in-store shopping and pickup, and accepts various payment methods, such as debit and credit cards. The working hours are regular and convenient, allowing customers to visit during the week and on Saturdays.The quality of the products and services seems to be high, as many customers have praised the knowledge and helpfulness of the staff, particularly Herb, who is described as "fantastic" and "knowledgeable." The business has a strong reputation for customer service, with many customers expressing their gratitude and satisfaction with the service they received.Pricing seems to be competitive, as customers have not mentioned any issues with the prices of the products or services. However, it's worth noting that some customers have mentioned the need to build their own boat, which may imply that the prices are reasonable but not the cheapest option.The business is innovative in its approach to customer service, with Herb going above and beyond to meet the needs of his customers, even coming in on a Sunday to meet with them. The business is also creative in its solutions, as Herb is described as being "creative" and "responsive" to the needs of his customers.One potential area for improvement is the limited selection of boats, as one customer mentioned that the business does not have a huge selection. However, the business seems to make up for this by offering the option to build your own boat with various features and accessories.