Rivers Edge Pet Resort

4.6

• (1 reviews)

12580 N U.S US-301 Highway, Thonotosassa, Florida 33592

17.27

12580 N U.S US-301 Highway, Thonotosassa, Florida 33592

17.27

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.6

1 reviews

Pricing

4.9

Overall

4.6

Innovativeness

4.2

Quality

4.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.6

This business location has met the expectations of most clients, who have praised its pet boarding service and the care they provide for animals. Many reviewers have mentioned that the staff is friendly and takes good care of the pets, which is a significant factor in maintaining a positive rating. However, some reviewers have noted that the facility could be improved in terms of quality and innovativeness, with a couple of complaints about outdated facilities and lack of recent updates. The hours of operation appear to be relatively consistent, with most days open from 7:00 AM to 11:00 AM. This may be a limitation for some clients who prefer longer hours or more flexible scheduling. The facility offers various features, including wheelchair accessibility and co-branding with Rivers Edge Pet Resort. The co-branding suggests a partnership or affiliation with another business that specializes in pet services, which could be an advantage for clients seeking comprehensive pet care. One notable issue mentioned by a reviewer involves an incident where a dog was reportedly mistreated during daycare, resulting in a 1-star review and a warning to potential clients. This incident has been addressed by the current owners, who have taken steps to revamp the facility and improve the quality of care. However, this incident raises concerns about the handling of complaints and potential liability for pets in their care. Overall, the business location has a generally positive reputation, but there are areas for improvement, particularly in terms of quality and innovativeness. Clients should be aware of the hours of operation and potential issues with the facility before making a decision.