Tampa Bay
Rivera's Flooring, Kitchens & More
38.61
38.61
Overview
Call to receive a free estimate for flooring, kitchen cabinets, counter tops, appliances, pavers, additions, new construction and special project services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
Rivera's Flooring, Kitchens & More has a decent reputation, but there are some issues that need to be addressed. The overall score is 4.2 out of 5, indicating a good but not exceptional experience. The quality of work is 3.8 out of 5, suggesting that while the work is generally good, there may be some room for improvement. The pricing is 4.5 out of 5, indicating that the company is competitive in terms of pricing.One major issue that stands out is the company's tendency to delay projects and fail to communicate effectively with customers. Several reviews mention that the company took months to show up to do a small job, or that they disappeared after taking payment. This lack of communication and follow-through is a major red flag and can lead to frustration and disappointment for customers.On the other hand, the company's staff is generally praised for being friendly, knowledgeable, and professional. Erin, in particular, is mentioned several times as being a standout employee who goes above and beyond to ensure customer satisfaction.In terms of innovativeness, the company scores 4.8 out of 5, indicating that they are doing a good job of staying up-to-date with the latest trends and technologies in the industry.Overall, Rivera's Flooring, Kitchens & More has the potential to be a good choice for customers, but they need to work on their communication and follow-through skills to avoid disappointing their customers.There is only one issue that the company has, which is the lack of communication and follow-through, this issue is present in many reviews. Reviewers praise the company's staff for being friendly, knowledgeable, and professional. They also mention that the company has a wide selection of products and is competitive in terms of pricing. However, some reviewers mention that the company's workmanship can be subpar, and that they have had issues with delays and communication.Many reviewers mention that they have been satisfied with the company's work, and that they would recommend them to others. However, there are also several reviewers who mention that they were not satisfied with the company's work, and that they would not recommend them to others.
Own this business?
Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS