This business location seems to be well-received by its customers, with a general rating of 4.7 out of 5. The quality of service and tours offered appears to be high, with a rating of 4.5 out of 5. However, there is a slight drop in pricing, which some customers have mentioned is a bit higher than expected. Despite this, the business has managed to maintain a high level of innovativeness, with a rating of 4.5 out of 5.The company offers a range of services, including local tours, sightseeing tours, boat tours, car rentals, and boat rentals. Their most popular tours seem to be the airboat and pontoon boat tours, which offer a unique experience for customers to see manatees, dolphins, and other wildlife in their natural habitat.Some customers have praised the company's knowledgeable and friendly staff, including captains like Irish Dave and Captain Ang. They have also appreciated the cleanliness and maintenance of the boats, as well as the variety of amenities available at the location.However, there have been some issues reported by customers, including a lack of communication from the staff, and some difficulties with the rental process. One customer also reported a problem with a pontoon boat, which was in poor condition and had a broken propeller.Despite these issues, the majority of customers have reported a positive experience and would recommend the company to others. The location's scenic views, wildlife sightings, and friendly staff have made it a standout destination for tourists and locals alike.Overall, River Safaris seems to be a well-run and reputable business that offers a unique and enjoyable experience for customers. However, as with any business, there is always room for improvement, and addressing the issues mentioned by customers could help to further enhance their services and reputation.