Tampa Bay
Rivard Buick GMC Service & Parts
13.80
13.80
Overview
Rivard Buick GMC Vehicle Sales and Leasing in TAMPA offers a full line of Buick and GMC cars, trucks, and SUVs, including new and pre owned certified used. GM certified car repair and GM auto parts on premise.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
In-store pickup
Oil change
Photos & videos
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Pricing
Quality
Overall
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Rivard Buick GMC Vehicle Sales and Leasing is a full-service dealership that offers a wide range of new and pre-owned vehicles, as well as top-notch service and parts department. The dealership's team is known for being knowledgeable and helpful, with some staff members going above and beyond to ensure customer satisfaction.The service department at Rivard Buick GMC is a standout feature, with many customers raving about the efficient and quick check-in process, communicative staff, and quiet customer lounge with snacks. Some staff members, such as Logan and Casey, are particularly well-liked by customers for their exceptional service and dedication to customer satisfaction.However, not all experiences at Rivard Buick GMC have been positive. Some customers have reported issues with rude and unhelpful staff, long wait times, and a lack of professionalism and accountability in the service department. These issues can be frustrating and make customers feel disrespected and undervalued.Despite these issues, Rivard Buick GMC has a strong reputation in the community and is known for its family-owned business values. The dealership's commitment to customer satisfaction and its willingness to go the extra mile to meet customer needs are evident in the many positive reviews from satisfied customers.The dealership's hours of operation are Monday to Thursday from 7am to 6:30pm, Friday from 7am to 6:30pm, Saturday from 8am to 1pm, and Sunday from closed. Customers can reach the dealership by phone at +18136206550 or visit their website at https://www.rivardbuickgmc.com/PartsOrderForm.The one issue that stands out at Rivard Buick GMC is the inconsistency in customer service quality, with some staff members providing exceptional service while others fall short. This inconsistency can be frustrating for customers and makes it difficult to rely on the dealership for all their automotive needs.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
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