This location has a wheelchair accessible parking lot, which makes it easily accessible for people with disabilities. However, the overall experience of customers is disappointing. The staff seems to be unprofessional and rude, with several customers being kicked out of the office or hung up on. There have been multiple instances of mistakes on tax forms, with some customers having to file extensions due to the incompetence of the staff. One customer had to wait for months to receive a corrected 1099 form. The prices for services seem to be high, and the value for money is questionable. Despite some positive reviews from clients, the overall trend is negative. There are several issues with the responsiveness of the staff, the quality of service, and the professionalism of the staff. Customers have been treated poorly, and some have even been made to pay extra for services that were not delivered properly.