The business has mixed reviews, which can be confusing. The overall experience is average, but some aspects of the business are more disappointing than others. The quality of service is questionable, with some customers expressing dissatisfaction with the results. The pricing seems reasonable, considering the services offered. The business does not seem to offer anything innovative, sticking to traditional cleaning services. There is one major issue - the business owner's attitude and communication skills are lacking, as evidenced by complaints about him being belligerent and unresponsive to customer concerns.