This location seems to be a mixed bag, but the experience may vary greatly depending on the reason for the visit. One of the main issues is poor quality service, which has been reported by multiple customers. The staff has been described as rude and unfriendly, which is a significant drawback for a business that caters to a wide range of customers. While there are some positive comments about the helpful staff and quick service, they are not enough to outweigh the negative experiences. Another issue is the cleanliness and maintenance of the facilities. Some customers have reported that the restrooms were not available or were dirty, which is unacceptable for a business that claims to provide a convenient service. On a positive note, this location appears to be very open during most of the day, which is convenient for customers who need to visit at different times. The acceptance of various payment methods, including NFC mobile payments, debit cards, and credit cards, is also a plus. The only innovation here is the addition of a restaurant and café, which is a unique feature for a gas station and convenience store. However, this is not enough to save the business from its other issues.One of the customers had an extremely negative experience with the staff, which is not typical of a well-run business. The staff's behavior was described as "treating you like trash," and the customer felt that they were being taken advantage of. This incident highlights the need for better staff training and customer service.Another customer had a problem with the return of a U-Haul rental, which shows that the business may have some issues with customer service and problem-solving.The staff's behavior and customer service seem to be the main issues with this location. While there are some positive comments about the business, they are not enough to outweigh the negative experiences. Overall, this location seems to be struggling with providing a good quality service and maintaining clean and well-maintained facilities.