This business has a strong reputation, evident from its overall rating of 4.5 out of 5. The team at Right Now Roofing & Solar seems to excel in various areas. Quality is a notable aspect, with a rating of 4.1, indicating that they deliver well-made and reliable work. Pricing is another area where they score well, with a rating of 4.3, suggesting that they offer competitive rates. Innovativeness is also a significant strength, with a rating of 4.8, implying that they continuously strive to improve and find innovative solutions. However, it's worth noting that some customers have experienced issues with responsiveness and communication, which might be a concern for potential clients.The team's customer service skills are notable, with many customers praising the professionalism and courtesy of the staff. Toni, in particular, is highlighted for her exceptional service, going above and beyond to address customers' concerns and needs. The business also prioritizes cleanliness and organization, with several customers mentioning the impressive cleanup efforts after each job. The company's use of technology, such as electronic permits and digital communication, is also a positive aspect.One potential issue that arises from the reviews is the responsiveness and communication. Some customers have reported difficulty in getting in touch with the team or receiving timely updates on their projects. This is a crucial aspect of any business, and Right Now Roofing & Solar should focus on improving this area to provide an even better experience for their clients.The business's commitment to quality is evident in the attention to detail and the willingness to go the extra mile to ensure customer satisfaction. The use of high-quality materials and the expertise of the team contribute to the overall quality of the work. However, it's worth noting that some customers have reported issues with the quality of work, such as incorrect installations or poor workmanship. This highlights the importance of quality control and continuous improvement.The pricing is competitive, with many customers praising the affordability of the services. However, it's essential to note that some customers have reported higher prices than expected, which might be a concern for potential clients. The business should strive to maintain transparency in pricing and ensure that customers are aware of any additional costs or fees.Innovativeness is a significant strength for Right Now Roofing & Solar, with the team continuously seeking to improve and find new solutions. The use of technology, such as electronic permits and digital communication, is a notable aspect of their innovative approach. However, it's worth noting that some customers have reported difficulty in getting in touch with the team or receiving timely updates on their projects, which might be an area for improvement.Overall, Right Now Roofing & Solar has a strong reputation, and the team's commitment to quality, customer service, and innovation is commendable. However, areas for improvement include responsiveness and communication, quality control, and pricing transparency.