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Ridge Veterinary Hospital

4.1

• (1 reviews)

4517 Macey Lane, Lake Wales, Florida 33859

57.48

4517 Macey Lane, Lake Wales, Florida 33859

57.48

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Overview

Ridge Veterinary Hospital - Lake Wales, Florida - VIN - Veterinary Information Network Client Education Pet Medical Library -

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Appointment required

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Reviews

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4.1

1 reviews

Overall

4.1

Pricing

3.8

Innovativeness

4.5

Quality

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This veterinary clinic has been a mixed bag for clients. On the one hand, the staff is often praised for being friendly, caring, and knowledgeable. Many clients have reported feeling at ease with the veterinarians and have been impressed by their compassion and dedication to animal care. The clinic has also received praise for its efficient and responsive service, with some clients noting that they were able to get same-day appointments or were able to get their pets treated quickly.On the other hand, some clients have been disappointed by the clinic's prices, which have been described as high and even extortionate in some cases. Some clients have also reported feeling frustrated or disrespected by the clinic's staff, including instances of being talked down to or having their financial situation rubbished.Additionally, there have been some complaints about the clinic's communication and customer service. Some clients have reported feeling ignored or dismissed when they called to ask questions or report issues with their pets. In some cases, clients have even been hung up on or treated with sarcasm.One issue that stands out is the clinic's handling of emergencies. While some clients have reported being able to get quick and effective treatment for their pets, others have been left waiting for extended periods of time or have even been told to make an appointment when they needed urgent attention.Overall, this clinic seems to have its strengths and weaknesses, and it's up to each individual to decide whether the benefits outweigh the drawbacks. With some improvements in customer service and pricing, this clinic could be a top choice for animal owners in the area.