Tampa Bay
Ridge Haven Health and Rehabilitation
18.09
18.09
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Review of Orchard Ridge, located at Building 4927, Voorhees Rd Road, New Port Richey City, with a phone number of +17278483578. The business operates 24 hours a day, seven days a week. The facilities have wheelchair-accessible seating, restrooms, parking lot, and entrance.The business has a rating of 2.6, according to third-party ratings. Many clients have expressed their dissatisfaction with the services provided. A few clients reported receiving poor care and experiencing issues with communication. Some also mentioned that the staff is overworked and understaffed, which affects the quality of care.A major issue clients reported is the unresponsive staff. Some clients had to wait for hours for staff to respond to their call buttons or answer the phone. Others reported issues with medication, with some medication running out or being given to the wrong patient. Additionally, some clients reported finding dirty laundry in their rooms, and dirty dishes in the common areas.One client reported experiencing poor food quality, with cold and inedible meals being served. Another client reported finding feces smeared on garbage cans and cockroaches walking in the halls.Only a few clients reported positive experiences, mentioning that the staff was friendly and attentive. However, these positive experiences were exceptions rather than the rule.Overall, the business appears to have issues with staffing, communication, and quality of care. These issues seem to be widespread, based on the many client reviews and ratings. It is essential for the business to address these issues to improve the quality of care provided to their clients.
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Medical Service
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Rehabilitation
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