Tampa Bay
Richard Harvey
37.55
37.55
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Quality
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The business is a medical service provider specializing in ophthalmology, with a location on Lakeland Hills Blvd Boulevard in Lakeland City. The office is wheelchair accessible, with amenities such as a restroom and parking lot.However, the experience of some clients has been marred by unprofessionalism and indifference. One client was cut off from their appointment early, while another was told that their appointment had been cancelled due to a visit to the emergency room. In a particularly disturbing case, a client with a serious eye condition was turned away due to a perceived bias against patients who have visited certain emergency rooms.The office offers convenient payment options, including NFC mobile payments, debit cards, and credit cards. Scheduling an appointment is recommended, but the office's policy of only seeing patients referred by certain emergency rooms raises concerns about accessibility and fairness.The staff is generally friendly, as evidenced by one client's positive experience with Dr. Harvey's direct and informative approach. However, the office's commitment to patient care and welfare seems to be compromised by its own interests and biases.A notable issue is the office's apparent refusal to see patients who have visited certain emergency rooms, citing an unexplained preference for patients referred by Lakeland Regional. This policy raises questions about the office's values and priorities, and whether they are truly committed to providing the best possible care to all patients.The office's relationship with Dr. Harvey, a well-regarded ophthalmologist, is also worth noting. While Dr. Harvey is listed as a co-brand, it is unclear what role he plays in the office or whether he is aware of the office's problematic policies.
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