This business seems to be doing okay, but there are some issues that need to be addressed. The overall experience is decent, but it's not exceptional. The quality of service is somewhat average, but there are some inconsistencies. The pricing is reasonable, but it may not be the best value for everyone.The business is located in a convenient area, with a wheelchair-accessible entrance, parking lot, and restroom. However, the unprofessional behavior of some staff members is a major concern. One client mentioned that they were unimpressed with the firm's representation and felt that the attorney was not up to par.On the other hand, many clients have praised the firm for their expertise and professionalism. One client raved about Richard's skills and confidence, saying that he was "second to none." Another client appreciated the firm's attention to detail and responsiveness to their needs.Unfortunately, some clients have reported issues with the firm's judgment and values. One client expressed disappointment with Richard's personal views on Twitter, which they felt were inconsistent with the kind of representation they were looking for.The business could benefit from improving its consistency and attention to detail. While some clients have had positive experiences, others have reported issues with the firm's professionalism and judgment. With some adjustments, this business could potentially improve its overall quality and reputation.