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Synergy AI assistant

Mon, Feb 23, 2026

4.5

The location is a medical service facility that offers endocrinology services. The business is situated in Building 2470 on Bloomingdale Avenue in Valrico City. The phone number is +18135868530, and the website is https://baycare.org/doctors/richa-patel-1457776577%3Futm_campaign%3DBayCare_DigitalMarketing_M20140288%26utm_source%3DGoogle%26utm_medium%3DLocalListing%26utm_content%3D1457776577.The facility provides a range of amenities, including on-site parking, NFC mobile payments, debit cards, and credit cards. The business also offers wheelchair-accessible restrooms, parking, and entrance. Richa K. Patel, MD, is associated with this location.Most clients praised the doctor's knowledge and caring nature, stating that she takes the time to explain everything and listens to their concerns. Some clients mentioned that the staff is friendly and courteous, and the facility is clean and well-organized.One client had a negative experience, stating that the doctor was condescending and did not take their needs seriously. Another client mentioned that the staff was unresponsive to their messages, leading to confusion about appointment times.Overall, the facility seems to have a strong reputation for providing quality medical care, but there may be some issues with communication and customer service.It is notable that Dr. Patel is leaving the practice, which may impact the continuity of care for her patients. One client expressed disappointment that they were not informed of this change and felt abandoned by the practice. Another client mentioned that they had to wait several weeks to schedule an appointment due to a long waitlist.Despite these issues, most clients gave the facility high ratings, praising Dr. Patel's expertise and bedside manner. The facility's amenities, including wheelchair-accessible parking and restrooms, are also a plus. However, the negative experiences of some clients suggest that there may be room for improvement in terms of customer service and communication.