This location has a mixed reputation among customers. On one hand, some reviewers praised the staff's honesty, punctuality, and quality of work. For instance, one reviewer mentioned that Brandon answered his phone, showed up on time, and provided a neat and clean patch job. Another reviewer appreciated the helpful and nice staff at the store.On the other hand, several customers expressed disappointment with the company's responsiveness and follow-through on commitments. One reviewer claimed that Brandon stopped responding after taking a significant down payment for a project, while another reviewer mentioned that the company failed to show up for a scheduled installation. A third reviewer felt ripped off after paying $1,000 for a repair that didn't fix the issue.The working hours of the location are standard, with consistent operating hours from Monday to Friday, and reduced hours on Saturday.Co-branding with Revolutionary Chimney Services suggests a connection to a larger company, but the specific services offered and the overall experience seem to vary.Overall, while some customers have had positive experiences with the location, the frequency of complaints and issues with responsiveness and quality suggests that there may be room for improvement.A noticeable issue is the lack of follow-through on commitments, which has left some customers feeling frustrated and disappointed.