This resort has a lot to offer, with a wide range of exciting features to explore, including top-grade golf courses and a water park. The staff is friendly and helpful, with many guests praising their excellent service. The resort is also convenient, with a 24-hour shuttle service and nice shuttle to get around. However, some guests have experienced issues with the room temperature, with one guest even mentioning that the room had no air conditioning. Another guest had problems with customer service, reporting that staff were unhelpful and defensive. Additionally, some guests have mentioned that the resort does not always live up to its advertised standards, with one guest complaining that the heated pool and hot tub never reached a usable temperature. Despite these issues, the resort has many positive reviews, with guests praising its luxury amenities, beautiful grounds, and excellent location. The resort's water park is also a highlight, with many guests enjoying the lazy river and other attractions. Overall, this resort is a great choice for couples and families, with plenty of amenities and activities to keep everyone entertained. However, it's worth being aware of the potential issues with customer service and the room temperature.