This apartment complex has a mixed reputation among residents. On the one hand, the pricing is considered fair and reasonable, earning a high score of 5.0. However, the quality of the apartments and the overall living experience is a different story. Many residents have reported issues with pests, including rats and cockroaches, which is reflected in the lower score of 3.1 for quality. The innovativeness of the complex is also a point of contention, with some residents praising the modern amenities and design, while others feel that the complex is not particularly innovative or forward-thinking.Some residents have reported having a positive experience with the leasing office, particularly with staff members like Isabella and Shanae, who are praised for their friendly and helpful service. However, others have reported having issues with customer service, including being towed without warning and being charged unexpected fees.One of the biggest issues that residents have reported is the presence of pests, including rats and cockroaches, which is a major concern for many people. Some residents have also reported having issues with maintenance, including waiting for extended periods of time for repairs to be made and being charged for services that were not provided.Despite these issues, some residents have praised the complex's location, amenities, and staff. The complex is located near Disney and other attractions, making it a convenient choice for tourists and locals alike. The amenities, including a pool, gym, and clubhouse, are also popular among residents. Overall, while the complex has its flaws, it seems to be a decent choice for those who are looking for a convenient and affordable place to live.One major issue that stands out is the lack of accountability and responsiveness from management. Several residents have reported having issues with management, including being threatened with eviction for minor infractions and being charged unexpected fees. This lack of accountability and responsiveness has led to a sense of mistrust and frustration among residents.Another issue that has been reported is the infestation of pests, including rats and cockroaches, which has been a major concern for many residents. Some residents have reported having issues with the trash compactor area, where rats and other pests have been spotted. This has led to a sense of unease and discomfort among residents, who are worried about the potential health risks associated with living in a pest-infested environment.Despite these issues, some residents have praised the complex's amenities and staff. The complex offers a range of amenities, including a pool, gym, and clubhouse, which are popular among residents. The staff, including Isabella and Shanae, are also praised for their friendly and helpful service.Overall, while the complex has its flaws, it seems to be a decent choice for those who are looking for a convenient and affordable place to live. However, potential residents should be aware of the potential issues with pests and management, and take steps to research and investigate the complex thoroughly before making a decision.In terms of innovativeness, the complex has some modern amenities, such as a smart home system and a high-end fitness center. However, some residents have reported that these amenities are not particularly well-maintained or effective, which has led to a sense of disappointment and frustration among residents. Despite this, the complex is still considered to be a decent choice for those who are looking for a convenient and affordable place to live.Some residents have reported having a positive experience with the leasing office, particularly with staff members like Isabella and Shanae, who are praised for their friendly and helpful service. However, others have reported having issues with customer service, including being towed without warning and being charged unexpected fees.Overall, while the complex has its flaws, it seems to be a decent choice for those who are looking for a convenient and affordable place to live. However, potential residents should be aware of the potential issues with pests and management, and take steps to research and investigate the complex thoroughly before making a decision.