The location is identified as a women-owned business, which is a positive feature. The office is wheelchair accessible, with accessible seating, restrooms, and parking lot. They accept various forms of payment, including credit and debit cards, as well as NFC mobile payments. Appointments are recommended and required.However, there are concerns about the professionalism of the front office staff. Several clients have reported being treated poorly by Becky and Michelle, who have been described as rude and unprofessional. Some clients have had difficulty getting appointments scheduled or have been told that they are not on the schedule when they arrive for their appointments.Despite these issues, some clients have had positive experiences with the doctors and the office. One client praised Dr. Nichole's professionalism and friendliness, and another client reported feeling seen and cared for by the staff.Overall, the location has a mixed reputation, with some clients praising the office's professionalism and others reporting poor treatment by the front office staff.